About this course

Public libraries are becoming dynamic hubs for learning, civic engagement, and community.

This course will discuss strategies for gathering statistical and
descriptive data about public library communities. Learners will
identify local partners in education, social services, government
agencies, and more.

While conducting real-world investigations, learners will gain deeper
insight into the wants and needs of community organizations. This will
empower learners to make better management decisions to address those
needs, even in libraries with limited budgets.

What you'll learn

● How to find demographic and persona data from online sources;
● To conduct environmental scans;
● How to lead focus groups and interviews;
● How to analyze data to find patterns, overlaps, and gaps in available community services;
● To synthesize your findings in a report.